IMEI ALERT KNOWLEDGE CENTER

Lost Phone: Immediate Steps to Protect Your Device

Act quickly to protect accounts, preserve ownership evidence and create a reliable incident record.

Lost Phone: Immediate Steps to Protect Your Device

Try the official device-location service, secure email and financial accounts, contact your mobile operator, save the IMEI and purchase documents, and submit an incident report. Do not publish sensitive owner information publicly.

Recommended next step

Register the device and preserve purchase or ownership evidence so any future incident report can be reviewed efficiently.

Create Owner Account