UK phone owners should contact their network, use official device-finding services and report theft appropriately. Buyers should verify identifiers and ownership.
Record the IMEI
Keep the identifier and serial number before an incident.
Contact the network
Report loss or theft and follow the provider’s current procedure.
Use official device finding
Use Apple or Google services where supported.
Report theft
Follow local police reporting requirements.
Buying used
Verify seller, IMEI, account locks and receipt.
Independent checks
Use IMEI Alert as an additional public-record layer.
Frequently asked questions
Who should I contact if my phone is stolen?
Contact your mobile network and police when appropriate.
Should I keep the IMEI?
Yes.
Can a blocked phone still work on Wi-Fi?
Often yes.
Should used-phone buyers check ownership?
Yes.
Does IMEI Alert replace a UK network?
No.